PRIVACY POLICY

· Visit our websiteathttp://www.thesimplifai.comor any website of ours that links to this Privacy Notice

· Download and useour mobile application(customizations ),or any other application of ours that links to this Privacy Notice

· UseAI Automations and Customizations.We provide business process automation solutions designed for small and medium-sized businesses (SMBs). Our services may include a combination of technologies—such as rule-based automation, software integrations, workflow orchestration, and artificial intelligence—to help streamline operations, reduce manual effort, and improve efficiency.

Our work includes:

System Integration: Connecting existing tools and platforms (e.g., ERP, CRM, accounting, HR, marketing, and e-commerce systems) so data flows automatically without duplication or manual re-entry.

Workflow Automation: Designing and implementing automated processes to handle repetitive tasks such as invoicing, reminders, approvals, reporting, and customer communications.

Custom Solutions: Building tailored automation systems (AI-enabled or rule-based) that align with each business’s unique processes and requirements.

Managed Service Delivery: Monitoring, maintaining, and updating automation systems to ensure continued reliability, security, and alignment with business needs.

Privacy & Security Considerations: Where automations involve sensitive or personal data, we apply secure methods of access, processing, and storage, including encryption and compliance-aligned practices.

We do not sell or share client business or customer data. All automation is implemented within the client’s approved systems or secure environments. Our role is to help SMBs save time, reduce errors, and scale more efficiently while respecting data privacy and regulatory obligations.

· Engage with us in other related ways, including any sales, marketing, or events

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice. You can find out more details by reviewing the full sections in the [table of contents] or by clicking the links in each point.

What personal information do we process?
We may process personal information depending on how you interact with our Services, the choices you make, and the features you use. Learn more in the section on [personal information you disclose to us].
Do we process any sensitive personal information?
In some jurisdictions, this may include details such as racial or ethnic origins, sexual orientation, or religious beliefs. We only process such information with your consent or as permitted by law. Learn more in the section on [sensitive information we process].
Do we collect information from third parties?
Yes, we may collect data from public databases, marketing partners, social media, and other sources. See [information collected from other sources].
How do we process your information?
We process information to provide, improve, and administer Services; to communicate with you; for security and fraud prevention; and to comply with legal obligations. We also process information with your consent when applicable. See [how we process your information].
When and with whom do we share personal information?
We share data in specific situations and only with relevant third parties. See [when and with whom we share your information].
What are your rights?
Depending on where you are located, you may have certain rights over your personal information. See [your privacy rights].
How do you exercise your rights?
The easiest way is by visiting http://www.thesimplifai.com or contacting us directly. Requests will be handled in line with applicable data protection laws.
Want to learn more?
Please review the Privacy Notice in full for details on how we handle your data policy

TABLE OF CONTENTS

· What Information Do We Collect?
· How Do We Process Your Information?
· What Legal Bases Do We Rely On to Process Your Personal Information?
· When and With Whom Do We Share Your Personal Information?
· Do We Offer Artificial Intelligence-Based Products?
· How Do We Handle Your Social Logins?
· How Long Do We Keep Your Information?
· Do We Collect Information From Minors?
· What Are Your Privacy Rights?
· Controls for Do-Not-Track Features
· Do United States Residents Have Specific Privacy Rights?
· Do We Make Updates to This Notice?
· How Can You Contact Us About This Notice?
· How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You. The type of personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the features you use. This may include:

Names
Phone numbers
Email addresses
Mailing addresses
Job titles
Billing addresses
Debit/credit card numbers
Usernames
Passwords
Contact preferences
Contact or authentication data

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

Sensitive Information

When necessary, with your consent or as otherwise permitted by law, we may process the following categories of sensitive information:

Financial data

Social Media Login Data

If you register using your social media account (e.g., Facebook, X/Twitter, etc.), we may collect profile information provided by that platform, as explained in the section “How Do We Handle Your Social Logins?”

Application Data

If you use our application(s), we may collect the following (if you grant access/permission):

Push Notifications: We may request permission to send you push notifications regarding your account or certain features. You may opt out in your device settings.

This information is needed to maintain app security and operation, troubleshoot issues, and support internal analytics and reporting.

Information Automatically Collected

In Short: Some information (like IP address, browser, and device characteristics) is collected automatically when you use our Services.

We automatically collect certain technical and usage information when you visit, use, or navigate the Services. This does not reveal your specific identity but may include:

IP address
Browser and device characteristics
Operating system
Language preferences
Referring URLs
Device name
Country and location
Information on how and when you use our Services
Other technical details

This data is primarily used to maintain security and operation of the Services, and for internal analytics and reporting

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

· To facilitate account creation and authentication and otherwise manage user accounts.

· To deliver and facilitate delivery of Services to the user. We may process your information to provide you with the requested service.

· To respond to user inquiries and offer support. We may process your information to respond to your questions and resolve potential issues.

· To send administrative information. We may process your information to send you details about products and services, changes to terms and policies, and other similar information.

· To fulfill and manage your orders. We may process your information to fulfill and manage purchases, payments, returns, and exchanges.

· To enable user-to-user communications. We may process your information if you use our Services to interact with other users.

· To request feedback. We may process your information to request feedback and contact you about your use of our Services.

· To send marketing and promotional communications. We may process the personal information you send us for marketing purposes, in line with your preferences.

· To deliver targeted advertising. We may process your information to develop and display personalized content and advertising tailored to your interests.

· To protect our Services. We may process your information as part of efforts to keep our Services safe and secure.

· To evaluate and improve our Services, products, marketing, and user experience.

· To identify usage trends. We may process information about how you use our Services to better understand usage patterns.

· To determine the effectiveness of marketing and promotional campaigns.

· To comply with our legal obligations. We may process your information where required to comply with applicable laws, requests by authorities, court orders, or legal processes

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time. Click here to learn more.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

· If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.

· For investigations and fraud detection and prevention.

· For business transactions, provided certain conditions are met.

· If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.

· For identifying injured, ill, or deceased persons and communicating with next of kin.

· If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.

· If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information, and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.

· If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.

· If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.

· If the collection is solely for journalistic, artistic, or literary purposes.

· If the information is publicly available and is specified by the regulations.

If you are located in Canada, this section applies to you.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including for the same examples listed above for EU/UK jurisdictions

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers.
We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with are as follows:

· Cloud computing services

· Communication & collaboration tools

· Data analytics services

· Data storage service providers

· Finance & accounting tools

· Order fulfillment service providers

· Payment processors

· Performance monitoring tools

· Product engineering & design tools

· Retargeting platforms

· Sales & marketing tools

· Social networks

· Testing tools

· Website hosting service providers

We also may need to share your personal information in the following situations:

· Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

· When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).

· Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

· Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

· Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

In Short: Yes, we offer products, services, or features that incorporate artificially intelligent (AI) technologies.

We offer products, services, or features that incorporate artificially intelligent (AI) technologies (such as machine learning, algorithmic automation, or natural language processing). These tools are designed to enhance productivity, streamline processes, and improve user experiences.

When you use our AI-based products, the following considerations apply:

· Data Use. Input data you provide (such as text, images, or other content) may be processed by AI models to generate outputs.

· Human Oversight. While AI may automate certain tasks, human oversight is maintained to ensure accuracy, relevance, and compliance with applicable standards.

· Limitations. AI outputs are probabilistic and may not always be accurate, complete, or appropriate. Users should evaluate results carefully and not rely solely on AI outputs for critical decisions.

· Privacy. Personal or sensitive information should not be submitted into AI tools unless explicitly requested and protected under our contractual agreements.

· Third-Party Providers. Some AI functionalities may be powered by third-party providers. Their terms, policies, and practices will also apply when using those features.

By engaging with our AI-based products, you acknowledge and accept the unique characteristics, benefits, and risks associated with artificial intelligence technologies

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

If you become aware of any data we may have collected from children under age 18, please contact us at privacy@thesimplifai.com

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to the SMS messages that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:

· Log in to your account settings and update your user account.

· Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at privacy@thesimplifai.com

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of certain states in the United States, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

A. Personal Information We Collect

We have collected the following categories of personal information in the past twelve (12) months:

Identifiers

Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name

Yes

Personal information as defined in Cal. Civ. Code § 1798.80(e)

Name, signature, Social Security number, address, telephone number, driver’s license or state ID, passport number, insurance policy number, bank account number, credit card number, debit card number

Yes

Protected classification characteristics under US/state law

Gender, age, date of birth

Yes

Commercial information

Purchase history, order history, product/service interests

Yes

Biometric information

Fingerprints, voiceprints, or similar identifiers

Internet or other electronic network activity

Browsing history, search history, interaction with our website, apps, or ads

Yes

Geolocation data

Device location

Yes

Audio, electronic, visual, or similar information

Customer support call recordings, chats

Yes

Professional or employment-related information

Job history, employer details

Yes

Education Information

Student records subject to FERPA

Inferences

Profiles created from personal information (e.g., preferences, characteristics, behavior, attitudes)

Yes

Sensitive personal information

Account log-in, financial data, precise geolocation, racial/ethnic origin, religious beliefs, health data, union membership, contents of communications

Limited

B. Sources of Personal Information

We obtain the categories of personal information listed above from the following sources:

· Directly from you (e.g., forms you complete, services you use, interactions with our site/app).

· Indirectly from you (e.g., observing your activity on our website or mobile app).

· Third parties (e.g., data brokers, marketing partners, social networks, affiliates).

C. How We Use Your Information

We may use or disclose personal information we collect for the business purposes described in Section 2 (“How Do We Process Your Information?”), including to:

· Provide services and support.

· Process transactions.

· Maintain safety and security.

· Improve user experience.

· Comply with legal obligations.

D. When and With Whom We Share Your Information

We may disclose your personal information to:

· Service providers and vendors who help us operate our services.

· Affiliates and business partners for service delivery and promotions.

· Government authorities or regulators when legally required.

· Third parties in business transfers (mergers, acquisitions).

We do not sell your personal information for monetary consideration. However, certain disclosures may be considered a “sale” or “sharing” under applicable state laws (e.g., California).

E. Privacy Rights by State

Depending on the state where you reside (e.g., California, Colorado, Connecticut, Delaware, Iowa, Nevada, Utah, Virginia), you may have the following rights:

Right to know

Whether we process your personal data.

Right to access

Obtain a copy of the personal information we hold about you.

Right to correct

Request corrections of inaccurate personal data.

Right to delete

Request deletion of your personal data.

Right to obtain a copy

Receive personal data you provided in a portable format.

Right to non-discrimination

You will not be discriminated against for exercising your rights.

Right to opt-out

Opt out of “sharing,” “sale,” or targeted advertising uses of your data.

Right to limit use of sensitive data

In states like California, limit use/disclosure of sensitive data.

Right to a list of third parties

Obtain categories of third parties we’ve disclosed personal data to.

F. Exercising Your Rights

To exercise your rights described above:

· Submit a data subject access request at privacy@thesimplifai.com

· Depending on your location, you may also appoint an authorized agent to make requests on your behalf.

· We will verify your identity before responding to requests.

· You may appeal our decision if we decline to act on a request (state-specific rules apply).

12. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date, and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us by email at privacy@thesimplifai.com, or by post to:

Simplifyd AI Labs (doing business as Simplif AI)
San Diego, CA
United States policy

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it.

To request to review, update, or delete your personal information, please visit: http://www.thesimplifai.com